CONTACT US
CONTACT SUNO
We're a small team in Aotearoa. If you have a question, we'd like to answer it ourselves.
GENERAL ENQUIRIES
For questions about your order, product care, or anything else we can help with, email us at hello@sunothebrand.com. We reply within one to two business days, Monday to Friday, New Zealand time.
RETAIL AND WHOLESALE
If you're a boutique or retailer interested in stocking SUNO, we'd love to hear from you. Please email hello@sunothebrand.com with a short introduction to your store, your location, and the customer you serve. We work with a considered list of stockists across New Zealand and Australia. See our current NZ Stockists.
PRESS AND COLLABORATIONS
For editorial, brand collaborations, or gifting requests, please email hello@sunothebrand.com with the subject line "Press" or "Collaboration". Include the outlet or project, deadlines, and what you have in mind.
BEFORE YOU EMAIL
Many of the most common questions are already covered on our information pages:
● Shipping and Duty for delivery times, tracking, and international orders
● Returns for our returns policy and how to start a return
● Leather Care for looking after your SUNO piece
● Production for how and where we make things
If your question isn't there, we're here. Email us. We read every message.
